Thank you for your interest in Monkey Tree Printables! We appreciate your business.
Due to the digital nature of our products, all sales are final. Unfortunately, we cannot offer returns or refunds for any purchased items.
However, we understand that sometimes there may be issues during the download process, or you may receive a file that appears to be corrupted. If you encounter any such problems, please don’t hesitate to contact us at service@monkeytreeprintables.com and we’ll be happy to help!
In the event of a download problem or a corrupted file, we will work diligently to provide you with an alternative method for receiving your purchase. This may include:
- Sending you a new download link.
- Providing you with the file via email.
- Offering a replacement product of equal value.
We are committed to your satisfaction and will do everything we can to ensure you receive the product you purchased.
Please note that we cannot offer assistance with issues resulting from your own misuse of the files, including but not limited to:
- Printing errors caused by user malfunction.
- Compatibility problems with specific software or printers.
If you have any questions about our return and refund policy, or if you experience any problems with your download,please don’t hesitate to contact us. We’re here to help!